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Under the direct supervision of the Director, Administration and Asset Management, the incumbent is responsible for the efficient management of the Ministry’s stores and ensures that adequate goods are available for the Ministry’s daily operation.

The incumbent provides administrative support to the Branch by managing workflow, maintaining systems and policies, and coordinating projects assigned by the Director.

Under the direct supervision of the Director, Administration and Asset Management, the incumbent plans, organizes and co-ordinates utility management, catering services and fleet and transportation activities in the branch.

The incumbent oversees the Ministry's Customer Service Outreach Programme, coordinating service delivery, awareness, direct customer interactions, and evaluating service improvement initiatives.

The incumbent develops and implements risk management frameworks, evaluates risks, maintains risk registers, monitors key indicators, conducts training, and ensures compliance to mitigate enterprise risks effectively.

The incumbent develops and implements customer service policies, monitors service quality, manages customer complaints, provides technical advice, delivers training, and ensures adherence to service standards and operational audits.

The incumbent manages corporate records, oversees records programs, and provides training and support for electronic document management systems (EDMS) across the Judiciary's corporate office.

The incumbent ensures records management best practices, audits systems, and enhances records and information management (RIM) processes across Jamaica's Judiciary.

The incumbent supports digital records initiatives, integrates ICT and records management, and leads training and development efforts to enhance Judiciary digitization projects and programmes.

The incumbent develops M&E systems, ensures data-driven decisions, supports Judiciary policies, builds capacity, fosters collaboration, and drives operational improvements aligned with GOJ standards and justice sector goals.