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The incumbent provides technical support by maintaining computer systems, diagnosing and resolving hardware/software issues, and assisting users to ensure efficient Ministry operations.

The ICT Infrastructure Auditor plans and conducts ICT audits and control reviews, ensuring systems align with GOJ laws and policies, requiring up-to-date knowledge of ICT systems, trends, and environments.

The Network Administrator ensures efficient and reliable LAN/WAN operations across all Ministry locations, providing network support, troubleshooting, equipment repairs, and help desk assistance.

The Senior Quality Assurance Officer will be responsible to conduct quality assurance reviews at each Application Development Life Cycle stage and assist clients in formulating user acceptance test methodology and defining specialised test conditions

The Network and Technical Support Services Officer manages daily network operations, ensures security, resolves user issues, provides training, and offers IT solutions to support office functions.

The Systems Analyst supports the IT and systems needs of PISA, handling hardware troubleshooting, training, and data management while assisting the Manager, Special Programs.