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The incumbent manages and maintains the agency’s IT infrastructure, advises on hardware and software needs, oversees installations and security, resolves technical issues, and supports users through training and continuous system improvement.

Under the direct supervision of the IT Infrastructure Engineer, the incumbent will assist with the provision and maintenance of a secure, reliable and efficient computing and network environment, that permits users to perform their functions.

The incumbent supports ICT operations by managing daily activities, planning infrastructure, enhancing systems, ensuring data security, advising leadership, overseeing application development, and supervising staff performance and succession planning

The incumbent is responsible for installing, supporting and maintaining personal computing equipment and peripherals including the installation and maintenance of related software applications.

The incumbent is responsible for providing and maintaining a secure, reliable and efficient computer network environment for the Department.

The Intelligent Transportation System Communication Technician installs, configures, and maintains network/wireless equipment, optimizes performance and security, monitors systems, and deploys traffic management technology.

The incumbent ensures the Ministry’s compliance with the Data Protection Act by implementing governance frameworks, monitoring data practices, advising on legal obligations, handling data breaches, and promoting privacy awareness and training.