Oversees daily operations, leads the team, ensures service and sanitation standards, complies with regulations, fosters customer satisfaction, and empowers staff to deliver exceptional service and meet financial objectives.
Prepare and cook food, ensure quality and presentation, manage kitchen tasks, assist in employee management, and maintain safety, cleanliness, and guest service standards.
The incumbent processes guest check-ins, handles payments, resolves inquiries, assists management in staff training and policy enforcement, ensures service quality, and maintains professionalism while adhering to company standards.
The manager oversees all front office functions, including bell staff, switchboard, guest services, and retail. They lead the team to ensure smooth operations, improve satisfaction, and maximize departmental financial performance.
The Manager ensures the smooth operation of the department, overseeing call handling, room service orders, and guest requests. They track issues for process improvement and focus on enhancing satisfaction and financial performance.
Oversees Event Management, including planning, catering, service, and technology, ensuring seamless execution, customer satisfaction, revenue growth, and brand standards while managing team performance and financial goals.
The role manages room status, housekeeping coordination, and guest service, ensuring cleanliness, safety compliance, and team collaboration while maintaining records, resolving issues, and upholding company standards.
Coordinate and promote recreational activities, ensure guest safety and engagement, maintain equipment, assist management, and uphold company policies while providing exceptional service and maintaining a professional work environment.
Leads and supports kitchen staff, oversees food preparation and quality, ensures sanitation standards, enhances guest and employee satisfaction, and maximizes financial performance across all culinary operations.
Provide personalized guest services, coordinate VIP arrangements, fulfill special requests, assist with check-ins, manage laundry services, and ensure compliance with company policies, quality standards, and safety regulations.
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