This position is responsible for the performance of the Customer Service Associates as measured by their adherence to policies and procedures, attendance, accuracy and quality of service.
The Community Support Worker will be expected to provide ongoing support, daily care and assistance to persons with intellectual disabilities, in various homes across the island.
Under the direction and leadership of the Clinical Manager, the Community Psychiatric Nurse (CPN) will engage and support Clients/Patients and their families in community settings, including Clients’ homes.
The role supports the Director of Recreation in managing pool and beach areas, ensuring maintenance, cleanliness, and service excellence, while aiming to improve guest satisfaction and financial performance.
The role leads the Rooms department, overseeing strategy development, service quality, employee satisfaction, revenue growth, and financial performance while ensuring brand standards and customer expectations are met.
The role involves managing financial records, processing transactions, ensuring accuracy in reporting, addressing guest inquiries, and maintaining confidentiality, while adhering to company policies and providing excellent service.
Maintain and repair tools, equipment, and systems, perform safety checks, manage inventory, assist in staff training, ensure adherence to safety policies, and respond to guest repair requests.
The Butler provides personalized service, coordinates with hotel departments, anticipates guest needs, and builds rapport to ensure a luxurious experience, while embodying the St. Regis brand's commitment to excellence.
The role involves managing inventory, ensuring food safety, handling deliveries, assisting with employee training, and ensuring compliance with company standards and safety protocols while maintaining customer service.
