The supervisor manages team operations and service delivery, ensuring accurate transaction processing, reconciliation, and compliance with SLAs while coaching staff to maintain efficient workflows and meet performance standards.
The incumbent oversees the Financial Market Infrastructures Department, ensuring system stability, driving platform integration, managing data-driven strategy, and supporting departmental leadership to uphold international standards and efficiency.
This position, reporting to the Group Head of Card Services is responsible for the timely execution, completeness, and accuracy of all accounting and financial functions for Card Services across Bermuda and the Cayman Islands.
The incumbent manages a client portfolio as a trusted advisor, ensuring technical accuracy, regulatory compliance, and operational efficiency while driving business growth through personalized service and effective management of fiduciary processes.
Reporting to the Trust Manager, the Trust Administrator will work as part of a successful team to service both ultra-high net worth and high-net worth clients.
The incumbent manages trust control and financial crime fiduciary reviews, ensuring regulatory compliance, developing risk mitigation processes, overseeing quality assurance testing, and providing leadership to the Trust Control team.
The incumbent represents the IDB Group, leads strategic country programming and dialogue, manages operations and office resources, and fosters partnerships to promote development and align corporate objectives with national priorities.
