Telephone Operator (OPS/TO 1)

 Back to listing
Organisation
Institute of Jamaica
Reference
VAC-54433
Contract Type
Full-Time
Industries
Secretarial Administrative & Clerical
Location
Kingston
Salary & Benefits
$1,439,455.00 - $1,935,907.00 per annum
Date Posted
16/10/2024
Expiry Date
25/10/2024
To manage the front desk, including monitoring the switchboard and providing excellent customer service to internal and external customers.

 

KEY RESPONSIBILITIES

  • Answers and appropriately routes all incoming calls. 
  • Logs and tracks incoming and outgoing telephone calls 
  • Reports problems related to telephone switchboard 
  • Relays messages and announces visitors 
  • Responds to or refers queries 
  • Receives and greet visitors 

 

MINIMUM QUALIFICATIONS/EXPERIENCE

  • Four (4) GCE Ordinary Level/CSEC Proficiency Level subjects including English Language and Mathematics or Accounts 
  • Certificate in Receptionist/Telephone Operating Skills or Secretarial Skills
  • Training and experience in customer service would be an asset 

 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

  • Works in areas where the temperature is self-controlled
Institute of Jamaica
    • Register and Apply
    Log In and Apply

    Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track your application and setup Job Alerts.
    By submitting this form you agree to our terms of use
    Register & Apply

    You may also be interested in...
    Secretary (OPS/SS 2) - Kingston
    Posted Today Posted by Institute of Jamaica
    To provide administrative support services to facilitate the smooth functioning of the department.
    Salary & Benefits: $1,439,455.00 - $1,935,907.00 per annum Town/City: Kingston
    View Details
    Telephone Operator (OPS/TO 1) - Kingston
    Posted Today Posted by Institute of Jamaica
    To manage the front desk, including monitoring the switchboard and providing excellent customer service to internal and external customers.
    Salary & Benefits: $1,439,455.00 - $1,935,907.00 per annum Town/City: Kingston
    View Details
    Maintenance Technician (SOG/ST 3) - Kingston
    Posted Today Posted by Institute of Jamaica
    Inspects buildings for maintenance issues, prepares schedules and budgets, manages service providers, supervises repairs, oversees preventive maintenance, and ensures adherence to safety standards.
    Salary & Benefits: $2,190,302.00 - $2,945,712.00 per annum Town/City: Kingston
    View Details
    Senior Medical Officer (HPC/MO 6) - Cornwall Regional Hospital - Montego Bay
    Posted Today Posted by Western Regional Health Authority
    The Western Regional Health Authority, a statutory body under the Ministry of Health and Wellness seeking to employ a Senior Medical Officer for the Cornwall Regional Hospital.
    Salary & Benefits: $3,568,177.00 - $4,241,442.00 per annum Town/City: Montego Bay
    View Details
    Regional Manager, Maintenance & Engineering (SOG/ST 7) - Regional Office - St. James
    Posted Today Posted by Western Regional Health Authority
    The incumbent oversees maintenance policies, repairs, safety measures, energy conservation, contractor coordination, budgeting, disaster preparedness, and provides reports on maintenance activities across the region.
    Salary & Benefits: $5,198,035.00 - $6,990,779.00 per annum Town/City: St. James
    View Details