Sports Director/Activities Team

Organisation
Holland America Line Inc
Reference
VAC-54548
Contract Type
Contract
Industries
Hospitality, Tourism & Food Service
Location
Cruise Ship
Salary & Benefits
Date Posted
30/10/2024
Expiry Date
05/12/2024
The incumbent organizes and leads diverse sports events, provides personalized guest service, manages equipment inventory, and ensures safety, embodying Holland America's values as a brand ambassador.

 

This role:

  • Holds the rank of 1 stripe officer. 
  • Is hired, scheduled, and operationally managed by the Manager, Activities ashore. 
  • Reports to the Host (Lead). 
  • Shared cabin (double).

 

Key Job Responsibilities

The Sports Director plays a key role in hosting a variety of engaging sports, fitness, and social activities for guests of all ages, embodying the Company’s brand and quality standards. While flexibility is essential, primary responsibilities include:

  • Host a range of sports and fitness events, including aquatics, yoga, Tai Chi, pickleball, shuffleboard, basketball, social dances, and more, creating enjoyable experiences for both children and adults.
  • Provide personalized, high-quality customer service, ensuring each guest feels welcomed and supported.
  • Schedule and organize activities in partnership with the Host Lead, and facilitate guest meet-ups as detailed in The Book.
  • Maintain a safe and orderly environment in all sports and activity areas, following Company guidelines and standards.
  • Track inventory of sports equipment, consumables, books, and games, placing orders or repairs as necessary.
  • Remain knowledgeable about shipboard events and available resources to assist guests effectively.
  • Encourage use of the Navigator App and other tools to enhance guest satisfaction and onboard engagement.
  • Serve as a Brand Ambassador, embodying the Holland America brand’s values and presenting yourself according to the Company’s look-book.
  • Offer assistance in youth facilities and High Score! areas as requested by management.
  • Maintain the physical strength and health required for the active nature of the role.
  • Adhere to all Health, Environmental, Safety, and Security policies to ensure a safe environment for guests and staff.
  • Additional duties include performing other job-related tasks as assigned by management.


Key Desired Skills and/or Experience:

  • Skilled in planning, organizing, and executing a variety of sports and fitness activities, such as tournaments, classes, and group workouts, tailored to diverse skill levels. 
  • Excellent verbal and non-verbal communication skills to engage and motivate participants, provide clear instructions, and resolve guest concerns. 
  • Proven background in teaching or leading sports classes and events, engaging participants of all skill levels. 
  • Must be fluent in English, both spoken and written, to meet job requirements 
  • By submitting this form you agree to our terms of use

    You may also be interested in...

    Strategic Planning Analyst (GMG/SEG 2) - Kingston
    The role involves participating in strategic planning, preparing reports for the Strategic Planning Manager, analyzing data, creating strategic presentations, and supporting development activities across divisions.
    Salary & Benefits: $4,266,270 - $5,737,658 per annum Town/City: Kingston
    Internal Auditor (FMG/AS 4) - Kingston
    The incumbent is responsible for reviewing internal control systems and objectively examine, evaluate and advise on the adequacy of internal control as a contribution to the proper, economic and effective use of resources at the OIC.
    Salary & Benefits: $6,333,301 - $8,517,586 per annum Town/City: Kingston
    Information Systems Analyst (MIS/IT 5) - Kingston
    The incumbent is responsible for ensuring the implementation and management of all information technology products, services and support for all OIC’s Divisions, Branches and activity areas.
    Salary & Benefits: $4,266,270 - $5,737,658 per annum Town/City: Kingston
    Fleet Housekeeping Coordinator - Cruise Ship
    Posted Today Posted by Holland America Line Inc
    The Fleet Housekeeping Coordinator manages administrative tasks, communicates across all organizational levels, guides housekeeping teams, supports shipboard operations, and ensures compliance with housekeeping policies and improvements.
    Salary & Benefits: Town/City: Cruise Ship
    Learning Development Manager - Cruise Ship
    Posted Today Posted by Holland America Line Inc
    The Learning & Development Manager collaborates with HR and leadership to implement effective onboard learning programs, enhance facilitation skills, support teammate development, and promote culture transformation aligned with company values.
    Salary & Benefits: Town/City: Cruise Ship