Senior Human Resource Officer (GMG/SEG 1)

Key Responsibilities

Management/Administrative: 

• Collaborates with Supervisor in the preparation of Individual Work Plan for signing and submission; 
• Makes recommendations to human resource management policies and strategies based on the impact of implementation; 
• Implements appropriate communication mechanisms for the dissemination of HR information. 

Technical/Professional: 

• Assists with the management and administration of the recruitment and selection procedures of the Corporation; 
• Prepares and refers advertisements to the Director, Human Resource Management and Administration for review, and circulate approved document to the Office of the Services Commissions or other medium for appropriate action; 
• Prepares letters/correspondence to all shortlisted applicants and Offer Letters to successful candidates; 
• Verifies the authenticity of employment documents submitted by candidates; 
• Ensures the co-ordination of activities of assessment centres such as ensuring logistics arrangement (meeting room, refreshment, online platform, etc.) and properly notifies participants; 
• Ensures the preparation of interview assessment sheets and packages for panel members; serves as interview panellist internally and externally for the Corporation and the Post and Telecommunications Department, and also externally within other Ministries/Departments/Agencies; 
• Liaises with candidates, informing them of the date and time of interviews, as well as providing them with the relevant information to facilitate easy access to the interview; 
• Tallies results from interviews and assessment centres and submits final report to the Director, HRM&A for review and directives on next step; 
• Requests Referee Report and follows-up with requests; 
• Submits requests to the Director, Safety and Security (PTD) for vetting/background checks to be conducted on prospective employees; 
• Ensures that employment contracts are properly signed and witnessed; 
• Co-ordinates and conducts Exit Interviews; 
• Ensures the processing of resignations and that the necessary steps are taken to recover indebtedness; 
• Processes staff leave and payment of gratuity; 
• Prepares leave records and approval/non-approval letters; 
• Ensures that leave records are kept up-to-date and easily retrievable;
• Prepares Departmental and Vacation Leave Rosters; 
• Processes applications for loans and benefits, and ensures that requirements for these benefits are met in accordance with the Corporation’s policy; 
• Develops and maintains a database of workplace injuries to identify trends and makes recommendations to enhance safety in the workplace; 
• Prepares reports on the causes of work related injuries and work related fatalities;
• Creates and maintains personal files for new and current staff; 
• Participates in Orientation Exercises for new staff; 
• Requests Performance Evaluation Reports for all staff; 
• Participates in managing performance management and appraisal for staff in the Corporation; 
• Advises the Accounting Section regarding staff fix term contracts, assignments, transfers and separations related to portfolio assignment; 
• Assists with the maintenance and updating of Master Control Records for inventory management; 
• Monitors the maintenance of the Attendance Register for the Corporation;
• Ensures that all absences are duly recorded and approved; 
• Maintains the Corporation’s Human Resource Management Information Systems database; 
• Maintains a Motor Vehicle Register database to track submission of motor vehicle documents for the payment of mileage claims to eligible officers; 
• Provides guidance to supervisors and managers in the development of Unit Plan and Individual Work Plans; 
• Provides advice and guidance to staff, in the interpretation and application of the Staff Orders and the Public Service Regulations; 
• Seeks advice from the Ministry of Finance and the Public Service on conditions of service matters not covered by the Regulations; 
• Participates in the execution of the Rewards and Recognition Programmes;
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Good oral and written communication skills 
• Customer and quality focus 
• Methodical 
• Good problem-solving and decision-making skills 
• Teamwork and co-operation 
• Impact and influence 
• Ability to use own initiative 
• Goal/results oriented 
• Integrity 
• Compliance 
• Adaptability 
• Good interpersonal skills 
• Good analytical thinking skills 
• Good planning and organizing skills 
• Good leadership skills 

Functional/Technical: 

• Strategic vision 
• Financial and business acumen 
• Use of technology 
• Technical skills 
• People management skills 
• Managing partnership 
• Change management 
• Managing the client interface 
• Managing external relationships 
• Good knowledge of GOJ’s Human Resource Management and Development Framework and Regulations 
• Knowledge of the Public Procurement Regulatory Framework 
• Knowledge of Government/Department’s Policies and Procedures 
• Knowledge of Records Management principles and practices 
• Working knowledge of the Post Office Act, Universal Postal Union guidelines and Customs Act and Regulations

Minimum Required Qualification and Experience

• Bachelor’s Degree in Business, Operations Management or equivalent qualification;
• Two (2) years’ work experience as Operations Manager or similar role.

OR 

• Associate Degree or Diploma in Public Administration/Management Studies, Business Administration or equivalent; 
• Certificate in Customer Service; 
• Four (4) years’ work experience, one (1) of which should be in a similar field.

Please note that only shortlisted applicants will be contacted.