Senior Director, ICT

Job Purpose

The Senior Director, ICT, leads the activities of all areas of Information Communication Technology (ICT) in the Island Traffic Authority (ITA). The incumbent also formulates, develops and implements ICT policies, plans and strategies to guide the Authority in achieving its short and long-term goals and objectives. 

Key Responsibilities

Management/Administrative: 

• Reviews and revises ICT policies and procedures in accordance with industry standards
• Participates in the development of the strategic direction of the Authority; 
• Leads the development and implementation of the Division's Operational Plan and Budget;
• Represents the Authority in meetings, conferences, seminars, workshops, as required; 
• Provides technical advice to the Director General, Heads of Divisions and Branches and other relevant personnel on planning, monitoring and evaluation; 
• Prepares reports, presentations and other official documents towards the effective management of the Technical Services Division. 

Technical/Professional: 

• Develops, implements and maintains policies to guide and inform the use of ICT in the Authority; 
• Maps the business processes of the Authority and puts in place new systems to improve productivity and efficiency; 
• Facilitates the development of a robust and resilient ICT infrastructure through proper planning, forecasting and adherence to international standards in design and implementation
• Plans the development of a Wide Area Cloud Network (WAN) linking the Authority with all of its agencies and portfolio entities and develops a set of protocols governing the exchange of information and communication between the entities; 
• Plans the virtualisation of the operating environment to increase productivity and reduce cost;
• Establishes ongoing systems analysis for systems improvement and directs new system development; 
• Provides technical expertise to the Director General/CEO and Divisional and Branch Heads to provide for adequate ICT services and to chart the course for the integration of the networks; 
• Directs the development of security strategies to protect the network and data;
• Directs the development of benchmark and baseline performance testing for systems;
• Oversees the development of systems for the care and maintenance of computer and network equipment; 
• Develops and maintains short and long-range plans for the implementation of technology within the ITA; 
• Develops, reviews, evaluates and recommends proposals for hardware and/or software acquisition, especially in relation to integrated motor vehicle and driver systems;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment and/or systems; 
• Develops training plan for ICT staff to achieve and maintain the relevant technical competencies to deliver quality IT support and service to the Authority; 
• Proposes new marketing direction for the Authority by utilising social business and media;
• Plans the implementation of open-source platforms to reduce IT costs; 
• Adapts and changes ICT polices based on new internal and external demands. 

Human Resource: 

• Monitors and evaluates the performance of direct reports, prepares performance appraisals and recommends and/or initiates corrective action, where necessary, to improve performance and/or attaining established personal and/or organisational goals; 
• Participates in the recruitment of staff for the Division/Unit and recommends transfer, promotion, termination and leave in accordance with established human resource policies and procedures; 
• Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching; 
• Facilitates welfare and development of staff in the Division/Unit; 
• Establishes and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and Organization’s goals; 
• Contributes to the development and implementation of a Succession Planning Framework, in collaboration with the Human Resource Division, through the development of procedural manuals and other duties prescribed within the framework; 
• Prepares and conducts presentations on the role of Division/Branch for the Orientation programme; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Good leadership skills 
• Good interpersonal and people management skills 
• Good oral and written communication skills 
• Good problem-solving and analytical skills 
• Results/goal-oriented 
• Integrity 

Technical: 

• Strategic thinking skills 
• Sound knowledge of networking technologies and software development principles
• Knowledge of international standards and best practice in IT policy development and implementation 
• Ability to direct and co-ordinate the development and integration of integrated computer systems involving network infrastructure and client/server business applications.
• Knowledge of data security systems disaster recovery procedures 
• Ability to evaluate and assess computer systems and hardware/software proposals for technical merit, cost effectiveness and business application 
• Ability to communicate with and understand the requirements of professional staff in their area of specialisation 
• Knowledge of current technological developments/trends 

Minimum Required Qualification and Experience

• Master’s Degree in an ICT discipline with relevant managerial experience;
• Five (5) years of experience in a related field; 
• Certification in Cisco Network and/or Microsoft System Engineering would be an asset.

OR 

• Bachelor's Degree in ICT Discipline with relevant managerial experience;
• Eight (8) years of experience in a related field; 
• Certification in Cisco Network and/or Microsoft System Engineering would be an asset.

Special Condition Associated with the Job:

• Will be required to work long hours, after hours and on weekends and public holidays, when the need arises. 

Please note that only shortlisted applicants will be contacted.