Policy and Standard Operating Procedures Development Specialist

JOB PURPOSE

The Policy and Standard Operating Procedures Development Specialist; under the direct Supervision of the Commissioner of Corrections, will develop policies and standard Operating Procedures necessary to aid the Department of Correctional Services in achieving a structured and systematic method of management of all facets of the Department. 

KEY RESPONSIBILITIES

• Provides necessary guidance to the Office of the Commissioner of Corrections, on Policy and Standard Operational Procedures (SOP) development matters. 
• Conduct research on the current Policies and Standard Operating Procedures, and identify gaps, both form a Departmental and Institutional standpoint. 
• Develops Policies and SOPs for both the Department and Correctional Institutions.
• Develops a Reference Inventory System to allow for the effective and efficient documentation and management of all Policies and SOPs. 
• Liaise with the Deputy Commissioner of Corrections, or her designate to garner feedback and support as necessary. 
• Research existing Policies and SOPs and identify gaps, as well as recommend best practices. 
• Visit Correctional Institutions, and conduct research on the current processes, for which it is likely that Policies and SOPs will be developed. 
• Conduct a review of the current processes within the Department and recommend necessary Policies and SOPs, for remedial action. 
• Identify outdated and archaic documents and recommend review as necessary.
• Consult with resource personnel to solicit necessary feedback to guide the process.
• Investigate best practices in other jurisdictions, to guide the process. 
• Make recommendations concerning improvement to procedures and processes within the Department. 
• Draft Policies and SOPs as necessary. 
• Develop Reference Inventory System for all Policies and SOPs within the Department. 

Other Responsibilities: 

• The incumbent may, from time to time, be assigned duties not specifically outlined within the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position. 

REQUIRED KNOWLEDGE, SKILLS AND COMPETENCIES

• Knowledge of: 
  • The Public Service Regulations, 1961 
  • The Staff Orders for the Public Service, 2004 
  • Corrections Act, 1985 
  • Correctional Institution Rules and Regulations, 1991 
  • Standard Operating Procedures governing the Department of Correctional Services 
• Knowledge of the systems and processes of the Department and Correctional Facilities.
• Possess a working knowledge of the operations of the Correctional Institutions.
• Have excellent Analytical Skills. 
• Possess the skill and competency to draft Policies and Standard Operating Procedures, SOP’s. 
• Ability to complete a task in the specified time. 
• Ability to conduct research, gather, reproduce and present information as required.
• Must be quality- oriented and attentive to details. 
• Ability to express an idea clearly in writing. 
• Technologically savvy/ computer literate. 

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

• Master’s Degree in specified or related occupational skill area; 
• Ten (10) years Departmental/Institutional knowledge; 
• Previous experience in working in Correctional Facilities would be an asset. 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• High stress office environment; 
• Required to travel locally in the execution of duties; 
• Maybe required to work on weekends and public holidays; 
• Will be subjected to ongoing security vetting. 

The Department of Correctional Services thanks all applicants for their interest, but only those shortlisted will be contacted.