Marketing Executive - Resort

CORE WORK ACTIVITIES

• Promote brand awareness internally and externally.
• Use sales techniques to maximize revenue and maintain guest loyalty to Marriott.
• Communicate with potential owners to set up preview package sales/tours.
• Encourage guests to purchase or schedule preview package sales/tours.
• Explain requirements for attending sales presentations to potential owners.
• Verify eligibility for preview package sales/tours prior to scheduling.
• Provide complimentary gifts (e.g., rewards points, show tickets) to guests.
• Perform general office duties supporting Sales & Marketing (e.g., filing, emails, typing, faxing).
• Accurately receive, record, and relay messages.

Employee Development & Professionalism:

• Assist management in training, evaluating, and motivating employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Follow all company policies and ensure professional appearance.
• Maintain confidentiality and protect the privacy/security of guests and coworkers.

Guest & Team Interaction:

• Welcome and acknowledge guests, addressing service needs and showing appreciation.
• Speak clearly and professionally; prepare and review written documents accurately.
• Answer telephones with appropriate etiquette.
• Develop and maintain positive relationships, support team goals, and respond to employee concerns.
• Ensure adherence to quality expectations and standards.

Physical & Additional Requirements:

• Move, lift, carry, push, or pull objects weighing up to 10 pounds.
• Perform other reasonable duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.