Manager, Organizational Development and Change Management

Key Responsibilities

Management/Administrative: 

• Leads and manages the Unit for effective analysis and planning human resource management programmes and projects; 
• Provides technical advice to Senior Manager, HRM&D, as it relates to area of expertise;
• Contributes to the development of the Division’s Strategic and Operational Plans and Budget;
• Researches and provides insights on existing and future demands and services within organisation development; 
• Prepares and delivers reports, presentations and other official documents towards the effective management and provision of services; 
• Represents the ITA at national, regional and international meetings, seminars and conferences, and provides required feedback and contribution. 

Technical/Professional: 

• Manages/administers the implementation of human resource policies, in keeping with GOJ guidelines and regulations; 
• Interprets and implements government’s and ITA’s human resource policies;
• Monitors to ensure that new or revised policies are implemented and understood;
• Identifies areas where human resource improvements are needed, and develops proposals to rectify same; 
• Maintains links with HR practitioners to keep abreast of new developments and best practices; 
• Evaluates and approves for implementation, policy proposals submitted by staff which will improve the efficiency and effectiveness of the organization; 
• Conducts organizational and strategic reviews within the Island Traffic Authority;
• Documents areas in need of strengthening in terms of structure, systems and human resource development; 
• Conducts preliminary surveys to determine and define the objectives of the study, scope of the study and appropriate methods and techniques to be employed and the requisite Terms of Reference; 
• Manages the change process through the use of change management techniques and approaches to mitigate risks of resistance; 
• Develops Change Management and Change Management Plans; 
• Develops new and revises existing Job Descriptions; 
• Conducts systems and procedure studies; 
• Supports the implementation of the Performance Management Appraisal System (PMAS) and other reform initiatives; 
• Facilitates the monitoring of the Performance Management and Appraisal System within the ITA to ensure equity and fairness; 
• Initiates and develops strategic and tactical plans/programmes which will promote a healthy and proactive industrial relations climate; 
• Monitors the implementation and maintenance of several programmes within ITA, such as the Service Excellence Programme, Orientation Programme, Internship Programme and Succession Planning Programme; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Good oral and written communication skills 
• Teamwork and co-operation 
• Results oriented 
• Good leadership skills 
• People Management skills 
• Good interpersonal skills 
• Good problem-solving and decision-making skills 
• Confidentiality and integrity 

Technical: 

• Excellent knowledge of Human Resource Management Techniques 
• Good knowledge of Public Service Regulations, Staff Orders and other human resource legal documents 
• Good knowledge of Labour Laws and Industrial relations practices 
• Proficiency in relevant computer applications, including management information systems

Minimum Required Qualification and Experience

• Master’s Degree in Human Resource Management or related field; 
• Three (3) years related experience. 

OR 

• Bachelor’s Degree in Human Resource Management or related field; 
• Six (6) years related experience.

Please note that only shortlisted applicants will be contacted.