Investigator

Organisation
Firearm Licensing Authority
Reference
VAC-56321
Contract Type
Full-Time
Industries
Government & Public Sector
Location
Kingston
Salary & Benefits
$4,266,270 per annum
Date Posted
28/03/2025
Expiry Date
18/04/2025
Under direction of Senior Investigator, the post incumbent conducts investigation of new applicants to determine their suitability to hold a firearm. Investigating complaints regarding the breach of any term or condition of the firearm authorisation.

 

KEY OUTPUTS

  • Applications completed 
  • Investigation conducted 
  • Investigation reports prepared 
  • Partnership with law enforcement developed and maintained 
  • Investigation/progress reports prepared 
  • Interviews conducted 
  • Customer queries addressed 
  • Database maintained 
  • Case files prepared 
  • Evidence organized and presented 
  • Confidentiality maintained 

 

KEY AREAS OF RESPONSIBILITY

Management/Administrative Responsibilities 

  • Participate in meetings, seminars and conferences as required. 
  • Prepare Monthly Reports as required. 

Technical Responsibilities 

  • Conduct interview with applicants and other individuals who might be able to offer more information about the applicant and their histories. 
  • Meet with individuals being investigated about irregularities that they find. 
  • Conduct thorough and complete background investigation and prepare credible evidence submissions. 
  • Direct applicants to provide additional information. 
  • Peruse lines of enquiry. 
  • Prepare written reports, findings and recommendations and comments on investigations.
  • Produces internal/external written reports of investigation.
  • Completes and compiles applications, personal history, statements (and other documents, as required to determine suitability) for completeness. 
  • Works closely with law enforcement when necessary to get assistance during an investigation.
  • Record all findings and data related to investigations and share information with the Senior Investigator. 
  • Prepare technical investigative reports. 
  • Investigates complaints regarding breaches. 
  • Develops and maintains the complaints and investigative database. 
  • Organize evidence and material for possible use in a court of law. 
  • Maintain a comprehensive database on cases arising from complaints and investigations.
  • Prepare letters, reports, written summary of findings. 
  • Liaise with customer comments and suggestions received and respond to issues raised accordingly.
  • Prepare weekly, monthly and quarterly performance reports and statistics. 
  • Communicate with members of the public on the Authority's policies and practices and relevant legislations. 

 

PERFORMANCE STANDARDS/INDICATORS

  • Background investigations are completed in accordance with the Authority’s policies and applicable laws and procedural requirements. 
  • Database contains credible, reliable and valid information and updated in accordance with agreed timeframe. 
  • Concluded investigations are in keeping with requirements and completed in agreed timeframes.
  • Evidence presented within the agreed timeframe. 
  • Reports are accurate and completed within the agreed timeframe. 
  • The extent to which confidentiality, integrity and sensitivity are displayed in the execution of duties. 

 

REQUIRED COMPETENCIES

Technical Competencies 

  • Interviewing techniques 
  • Knowledge of FLA Act 
  • Principles and practices of investigation and research 
  • Excellent knowledge of the Authority’s policies and procedures 

Core Competencies 

  • Good conflict management 
  • Excellent written and verbal communication skills 
  • Good interpersonal skills 
  • Excellent external relationship skills 
  • Good judgement in safeguarding confidential and sensitive information

 

WORKING CONDITIONS

  • Own/operate a reliable motor vehicle 
  • Extensive travelling may be necessary 
  • May be required to work outside of regular working hours 

 

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

  • Bachelor’s Degree in Criminology or Criminal Justice 
  • Training in security investigation 
  • Two (2) years related work experience 

 

 

 

 

ALL APPLICANTS WILL BE REQUIRED TO PASS A SECURITY BACKGROUND CHECK.

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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