Information Systems Analyst (MIS/IT 5)

Organisation
Office of the Information Commissioner
Reference
VAC-54552
Contract Type
Full-Time
Industries
Information & Communication Technology
Location
Kingston
Salary & Benefits
$4,266,270 - $5,737,658 per annum
Date Posted
30/10/2024
Expiry Date
18/11/2024
The incumbent is responsible for ensuring the implementation and management of all information technology products, services and support for all OIC’s Divisions, Branches and activity areas.

 

Key Responsibilities

  • Supports the development, implementation and operation of all information systems and technology solutions for the OIC; 
  • Maintains all IT concentric systems, including but not limited to servers, telecom switches, data switches, firewalls, wireless access points, PC"s, tablets, and network printers;
  • Recommends IT policies, standards and procedures for the OIC that support efficient and effective operations and security of sensitive information; 
  • Sources and prepares appropriate documentation in the purchase of OIC IT hardware and software up to and including building and installation. Must also be able to provide administration with life-cycle planning for hardware; 
  • Provides Help Desk support for the OIC personnel regarding information technology;
  • Prepares and presents yearly budget recommendation for the Information Systems Branch, along with explanatory narrative; 
  • Serves as administrator of the OIC anti-virus applications and OIC Website services and provides a first line of support for website owners; 
  • Manages appropriate vendor relationships, as assigned; 
  • Manages and monitors the OIC Email Exchange server, including the ability to add/change/delete employee mailboxes. Manages and implements IT backup procedures; Participates in IT on-call rotation; 
  • Works closely with other members of the Information Systems Branch Team;
  • Works in straight collaboration with the Complaints Resolution and Compliance Division and Legal Services Division of the OIC in compliance assessment and resolution of complaints; 
  • Performs any other related duties that may be assigned from time to time. 

 

Required Knowledge, Skills and Competencies

Core: 

  • Good oral and written communication skills; 
  • Customer and quality focus; 
  • Teamwork and co-operation;
  • Good interpersonal skills; 
  • Compliance; 
  • Integrity; 
  • Good leadership skills; 
  • Good problem-solving and decision-making skills; 
  • Good planning and organizing skills; 
  • Ability to use own initiative. 

Functional: 

  • Change management; 
  • Use of technology (relevant computer applications such as Microsoft Office Suite);
  • Managing external relationships; 
  • Analytical thinking skills; 
  • People management/strategic vision; 
  • Excellent knowledge of network infrastructure; 
  • Excellent knowledge of network operating systems; 
  • Very good grasp of standard PC repair techniques; 
  • Good troubleshooting; 
  • Innovation; 
  • Strategic management; 
  • Good negotiating and persuading skills; 
  • Project management skills; 
  • Excellent knowledge of the maintenance of computer equipment; 
  • Ability to supervise efficiently and prioritize the processing of data, tasks and activities. 

 

Minimum Required Qualification and Experience

  • Bachelor’s Degree in Information Technology, Computer Science, or related field;
  • Three (3) years relevant experience; 
  • Relevant certification in Cisco Certified Network or WAN, WLAN and LAN design, implementation and support; or 
  • Proficient in the configuration and administration of Ubiquiti network devices; or
  • Proficient in the configuration and/or Administration of Fort iOS. 

 

Special Conditions Associated with the Job

  • May be required to examine cables in a dusty or elevated environment;
  • May be required to lift and physically transport computer equipment from time to time;
  • May be required to work under adverse conditions from time to time; 
  • May be required to work beyond normal working hours. 

 

 

 

 

Please note that only shortlisted applicants will be contacted.

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