ICT Security Manager (MIS/IT 7)

KEY OUTPUTS

• ICT Security processes documented and maintained. 
• ICT Security infractions and violations monitored and analysed. 
• ICT Breaches investigated and reported. 
• Annual/Quarterly/Monthly/Periodic reports prepared. 
• Advice and interpretation provided. 
• Server security audit conducted. 

KEY RESPONSIBILITY AREAS

Management/Administrative Responsibilities 

• Develops Individual Work Plans based on alignment with the overall plan for the section;
• Maintains customer service principles, standards, and measurements; 
• Participates in meetings, seminars, workshops, and conferences as required;
• Prepares reports and programme documents as required. 
• Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment, and commitment to the Division’s and organization’s goals;
• Assists with the preparation, and conducts presentations on role of the Branch for the Orientation and onboarding programme. 

Technical/Professional Responsibilities 

• Participates in the development, implementation, and maintenance of policies, procedures for network and security administration; 
• Supports major cross-section of networking systems (e.g., remote access systems architecture, network core, building and departmental networks, wide area connectivity);
• Contributes to the design and deployment of the organisation’s LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware;
• Assists with the design, implementation, and support firewalls, site-to-site VPNs, and remote-access VPNs. 
• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry; 
• Interacts with vendors, outsourcers, and contractors to secure network products and services; 
• Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes; 
• Monitors network performance and troubleshoots problem areas as required;
• Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records; 
• Provides assistance to other ICT teams in troubleshooting problems relating to products/solutions; 
• Ensures network connectivity and security of all servers, workstations, telephony equipment, fax machines, and other network appliances; 
• Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information;
• Monitors and analyses systems for ICT Security infractions and violations;
• Documents and reports the results of questionable user and system activity for information security inquiries; 
• Performs server and security audits, and system backups and recovery;
• Participates in managing all network security solutions; 
• Collects and analyses operational data to identify emerging trends and log problem records to assist with problem resolution and increased network availability;
• Monitors and reports on the performance of network, system and application security solutions to highlight areas of non-compliance and inform the development of improved practices and processes; 
• Manages the allocation of access privileges of users to ensure appropriate security settings are applied in accordance with organisation policies and application owner-defined parameters; 
• Assists with security breach investigations to guide the refinement of information security policies and practices; 
• Keeps abreast of changes and new developments in ICT Security and provides evidence based recommendations. 

Other Responsibilities 

• Performs all other duties and functions as may be required from time to time.

PERFORMANCE STANDARDS

• ICT Security processes documented and maintained in accordance with relevant standards and timeframes; 
• Information Security infractions and violations monitored and analysed in accordance with established procedures agreed timeframes; 
• ICT Breaches investigated and reported in accordance with established standards, SLAs and timeframes; 
• Technical Advice, interpretation and recommendation provided are sound and evidence based. 
• Technical advice and recommendations provided are sound and supported by qualitative/quantitative data; 
• Audit reports meet quality standards and are produced in agreed timeframe

REQUIRED COMPETENCIES

Core 

• Good oral communication skills
• Good written communication skills
• Excellent customer relations and quality focus skills
• Good analytical thinking skills
• Good problem-solving and decision-making skills
• Excellent teamwork and cooperation skills
• Ability to influence and motivate others 
• Excellent planning and organizing skills
• Excellent people management skills
• Excellent interpersonal skills  

Technical 

• Working knowledge of LAN, WAN, and WLAN design and implementation. 
• Working knowledge of network capacity planning, network security principles, and general network management best practices 
• Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches, firewalls, remote access, DNS, VLAN, DSL, and Ethernet 
• Good hardware troubleshooting experience and network monitoring and analysis software 
• Good knowledge about testing tools and procedures for voice and data circuits. 
• Sound knowledge in defining organizational information security requirements 
• Ability to identify and analyse information security risks
• Sound knowledge of user access control system to prevent unauthorised access, modification, manipulation etc. 
• Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or other project tool. 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science, ICT and Management Information Systems, Computer Engineering or a related discipline; 
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification or related ICT security certification; 
• Three (3) years related experience in a Network and Security role.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Work will be conducted in an office outfitted with standard office equipment and specialized software. The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. 
• May be required to travel locally and overseas to attend conferences, seminars and meetings.

AUTHORITY 

• Recommends ICT Network and Security strategies and programmes;
• Investigates ICT Security breaches.

Only shortlisted applicants will be contacted.