Human Resource Development Officer (GMG/AM 4)

Job Purpose

Reporting to the Training and Development Manager, the Human Resource Development Officer is responsible for assisting with the execution of training and development programme(s) for staff, to facilitate adequate staff capacity, best fit, competence and high performance which supports the achievement of the strategic objectives of the Department. 

Summary of the broad purpose of the position in relation to Government’s goals and strategies: 

• To assist with the implementation of Training and Development Policy and Plans in keeping with the Human Resource Policy, Staffing Orders for the Public Service and other regulations 
• To participate in the review of the AGD’s Competency Framework (staff core and technical competencies) 
• To participate in the conduct of Training Needs Assessment and identification of competency/skill gaps for required intervention, in collaboration with the respective Heads of Divisions and Units, and Supervisors 
• To assist in the development, implementation and review of Training and Development initiatives that are in alignment with the strategic objectives of the AGD to include orientation (policies, procedures, and regulations), technical training, train-the-trainer, change management, etc. 
• To participate in the development, execution, monitoring and evaluation of the AGD’s Succession Plan and prepares progress reports 
• To provide administrative support for training and development initiatives
• To maintain the relevant database to include current employee qualification and training information 

Key Responsibilities

Technical: 

• Participates in the development/review and execution of the Annual Staff Training and Development Plan and Programmes, Succession Plan and Change Management Plan to build capacity of employees in key competencies, in alignment with, and in support of the achievement of the strategic objectives of the Department; 
• Participates in and facilitates the conduct of training and development needs assessment as required, including the identification of skills/competencies gaps to inform development of T&D Plan and Programmes; 
• Participates in the development of training and development initiatives in accordance with Human Resource Management strategy and Change Management Plans;
• Co-ordinates the requisite Performance Management and Appraisal System (PMAS) training for management and staff; 
• Co-ordinates the design, development and delivery of training interventions for select individuals and groups in accordance with approved plans; 
• Assists in the assessment and recommendation of internal and external T&D courses/programmes for the development of an approved listing of training and development providers; 
• Assists with the co-ordination, design, preparation and conduct of Training Impact Evaluations to measure transfer of learning and the effectiveness of the training programmes; 
• Co-ordinates on-the-job learning interventions; 
• Participates in the establishment of methods for measuring transfer of learning;
• Maintains training and development records; 
• Provides administrative support for the processing of training and development benefits, such as scholarships, study leave etc.; 
• Maintains training materials database; 
• Prepares training and development reports; 
• Monitors the use of training equipment and supplies; 
• Assists in updating the Training and Development Standard Operating Procedures Manual; 
• Assists with the preparation of the Training and Development Plan and Budget;
• Maintains effective working relations with external and internal stakeholders, including Training Institutions and clients, ensuring that the Division provides a consistently high level of service; 
• Performs any other related duties that may be assigned from time to time.

Required Knowledge, Skills and Competencies

• Managing the Client Interface: Ability to work effectively with others, both internal and external to the Department, to deliver acceptable, customer-oriented and high-quality service 
• Customer and Quality Focus: The ability to continuously ensure high standards of quality and service delivery to meet customers’ expectations 
• Change Management: The ability to maintain effectiveness in a changing environment and the willingness to respond quickly and positively to change, and to lead others through change and manage their concerns 
• Strategic Vision: The ability to develop a clear vision of the desired future state of the Department, demonstrate awareness of and or anticipate changing environmental trends, industry opportunities and threats/risks 
• Strategic Planning: The ability to develop effective plans in keeping with the Department’s objectives, including to effectively review policy issues, determine priorities, and set medium and long term goals 
• Performance Management: The ability to align resources, systems, standards and activities to effectively, efficiently and consistently meet the goals and strategic objectives of the Department are met in a consistent, effective and efficient manner. 
• Emotional Intelligence: Possession of self-awareness, self-management, social awareness, and social skills - The ability to display behaviors appropriate to the AGD’s business and social environment 
• Integrity: The ability to consistently demonstrate sound ethical standards, observe the codes of conduct for employees and codes of professional practice, and show consistency between established values and behaviours, in order to build trust and credibility. 
• Interpersonal skills: The ability to display sensitivity towards others, interact collaboratively with colleagues, and to build long term internal and external relationships and gain support to achieve desired objectives 
• Analytical Thinking, Decision Making, and Problem Solving: The capacity to analyze problems promptly, choose between alternatives, and effect meaningful solutions
• Collaboration and Team Work: The ability to be a collaborative and an inspiring professional who shows a genuine intention to participate and work co-operatively with others in pursuit of team goals 
• Oral and Written Communication: The ability to communicate proficiently orally, in writing, and in one-on one face-to-face, with excellent public speaking skills
• Ability to work effectively under pressure 

Minimum Required Education and Experience

• Bachelor’s Degree from a recognized institution in the disciplines of Human Resources Management, Human Resources Development or equivalent; 
• Evidence of continuing professional development in Human Resources Management;
• Formal training in Adult Instruction/Facilitation; 
• Four (4) years’ experience in Human Resource Management, with at least 2 years in a similar or related capacity.

(Temporary post for 3 years)

Please note that only shortlisted applicants will be contacted.