Housekeeping Coordinator

Organisation
Aruba Marriott Resort & Stellaris Casino
Reference
VAC-56048
Contract Type
Full-Time
Industries
Hospitality, Tourism & Food Service
Location
Aruba
Salary & Benefits
Date Posted
06/03/2025
Expiry Date
27/03/2025
The role manages room status, housekeeping coordination, and guest service, ensuring cleanliness, safety compliance, and team collaboration while maintaining records, resolving issues, and upholding company standards.

 

CORE WORK ACTIVITIES

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update departing guest room status.
  • Assist Housekeeping management in managing daily activities.
  • Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve discrepant room issues with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of ‘Do Not Disturb' rooms.
  • Ensure vacant dirty rooms are cleaned on time and assign rush rooms or those previously on the ‘Do Not Disturb’ list.
  • Complete required Housekeeping paperwork.

Safety & Professionalism:

  • Follow all company, safety, and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain confidentiality of proprietary information.

Guest & Team Interaction:

  • Welcome and acknowledge all guests per company standards.
  • Anticipate and address guest service needs with genuine appreciation.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with others.
  • Support team goals and respond to concerns professionally.
  • Communicate clearly and professionally, both verbally and in writing.

Physical & Technical Requirements:

  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for extended periods.
  • Move, lift, carry, push, or pull objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATION

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. 

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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