Hotel Inventory Controller

Job Summary

• Commit to the Company’s Core Values – flawless execution, dedication to family & community, spirit of entrepreneurship, financial excellence and environmental stewardship.
• Assume personal responsibility for safety and NCLH’s impact upon the environment.
• To ensure that necessary consumables for the operation are always on board, whilst ensuring that stock levels are kept to a reasonable level and orders are placed in a timely manner whilst adhering to the loading schedule to avoid unnecessary logistic costs.
• The HIC ensures a smooth distribution and ensures that correct expenditures are accounted for in the inventory system, which is then audited by Chief Purser or 1st Purser.

Responsibility and Authority

• Guest Experience
  • Demonstrates genuine concern for guests’ wellbeing at all times;
• Operational and Administrative
• Responsible for receiving, distributing and storing all products ;
• Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items
• Ensures that storerooms are kept in a clean, organized and presentable state at all times;
• Assists with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption and receiving etc;
• Assists with passport handout to guests and crew
• Assists Crew Purser or 2nd Purser with immigration documents when required
• Performs all other duties as requested by supervisor.
• Responsible for requisitioning, ordering, issuing and maintaining accurate inventory of all hotel stock items;
• Maintains accurate stock levels in the MXP inventory system at all times;
• Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical and Fuel as directed by shoreside office;
• Monitors and maintains per cruise budget and year to date budget set up by the shore side office;
• Conducts cycle counts twice a month as directed by shoreside offices;
• Maintains accurate fuel inventory records
• Promotes and Participates in Company’s Service Training Program
• Incorporates Service standards of behavior in daily work
• Maintains positive relationships with colleagues
• Respects the privacy and rights of colleagues
• Promotes cooperation and teamwork
• Participates in crew and passenger safety drills according to instructions from ship’s command;
• Complies with company safety and pollution prevention regulations;
• Is coherent with all duties listed in SMS for this position.
• Finance
• Training and Development
• Social
• Safety

Education and Experience

• Systems
  • MS Office
  • Fidelio Cruise
  • MXP Inventory Management
• Ship’s experience required;
• Previous experience as storekeeper or any provision position
• Understanding of the highest level of service;
• Excellent administrative skills
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure
• Strong and self-reliant;
• Excellent appearance and excellent social skills;
• Well organized
• Excellent English language skills, both written and spoken
• Ability to follow instructions and follow up as appropriate