Food & Beverage Supervisor

CORE FUNCTIONS

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.  
• Inspect grooming and attire of staff, and rectify any deficiencies.  
• Complete opening and closing duties, including:  
  • Setting up necessary supplies and tools.  
  • Cleaning all equipment and areas.  
  • Locking doors, etc.  
• Inspect storage areas for organization, use of FIFO, and cleanliness.  
• Complete scheduled inventories and stock and requisition necessary supplies.  
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.  
• Complete work orders for maintenance repairs.  
• Assist management in:  
  • Hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.  
  • Serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.  
• Follow all company, safety, and security policies and procedures.  
• Report accidents, injuries, and unsafe work conditions to management.  
• Complete safety training and certifications.  
• Ensure uniform and personal appearance are clean and professional.  
• Maintain confidentiality of proprietary information and protect company assets.  
• Welcome and acknowledge all guests according to company standards.  
• Anticipate and address guests’ service needs.  
• Assist individuals with disabilities.  
• Thank guests with genuine appreciation.  
• Speak with others using clear and professional language.  
• Develop and maintain positive working relationships with others.  
• Support team to reach common goals.  
• Listen and respond appropriately to the concerns of other employees.  
• Ensure adherence to quality expectations and standards.  
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.  
• Read and visually verify information in a variety of formats (e.g., small print).  
• Visually inspect tools, equipment, or machines (e.g., to identify defects).  
• Stand, sit, or walk for an extended period or entire work shift.  
• Move, lift, carry, push, pull, and place objects ≤50 lbs without assistance.  
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills.  
• Move through narrow, confined, or elevated spaces.  
• Move up and down stairs and/or service ramps.  
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.  
• Perform other reasonable job duties as requested by Supervisors.  

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.