External Verifiers

Verifiers are to:

• Audit the assessment system, including arrangements for the selection, recruitment and training of Assessors and Internal Verifiers, records of evidence and assessments;
• Sample assessment in action, where possible, and to monitor the working relationships between Assessors and candidates;
• Verify that assessment and Internal Verification procedures are being conducted in accordance with the Quality Assurance requirements established by the Awarding Body.
• Witness assessors performing assessments to ensure that the assessor is meeting the quality requirements set by the CTVET;
• Check claims for certification to ensure that they are authentic, valid and supported by auditable records; and
• Develop sampling plans to randomly assess candidates to ensure that the assessment decisions being made by the Centre’s assessors are reliable. Verification activities must target at least 10% of the candidates.
• Sample candidates across different units.
• Ensure that the sample includes evidence from all assessors and all internal verifiers for the qualification being verified;
• Ensure that sampling is fair;
• To ensure that all assessments done within the Centre are fair, valid, reliable and meet the requirements of the qualification standards;
• To ensure that all assessment results are accurately recorded on the appropriate documents;
• To interview candidates regarding the assessment process, both those deemed competent and those not yet competent;
• Provide prompt, accurate and constructive feedback to all relevant parties on the operation of assessment system;
• To verify, by inspection of Internal Verification Reports, that Internal Verifiers are conducting regular Internal Verification Audits at the Centre and that the process is effective;
• To check the Internal Verifiers reports for information relating to appeals and their results;
• To verify that recommendations made by the Internal Verifier to address deficiencies identified during the Internal Verification Audits, are implemented and are effective;
• To inspect learners’ portfolios and logbooks;
• To promote best practices;
• To identify and comment on good practices of Training Providers and to make recommendations for improvement where necessary;
• To report on the Awarding Body's systems for assessment and Quality Assurance on a national level and to recommend action to improve the system for assessing and awarding the qualifications; and
• To monitor and verify the quality and consistency of the implementation of CVQs and NVQs at the national level.

Requirements for External Verification

The External Verifier will be expected to examine the following:

• Internal Verification reports;
• Assessment instruments and materials for the units to be verified;
• Evidence of how assessments meet the elements and performance criteria for each unit;
• Learners/candidates assessment evidence;
• Checklists used by assessors; and
• Record of achievement for all learners/candidates to be verified.

External Verification Process

The process of external verification involves:

• Scheduling Verification Audits;
• Development of Sampling Plans for Verification Assessment of Candidates;
• Checking the Record-Keeping processes and practices;
• Monitoring assessment practice;
• Verifying Instruments and Workplace Activities Used for Assessments; and
• Completion of the Verification Report.

External Verifier final Checks

The External Verifier will ensure he/she checks the following documents:

• Portfolios;
• Evidence records sheets;
• Dimensions of competency;
• Record of reasonable adjustment;
• Final assessment record sheet;
• Achievement sheet; and
• Internal Verifiers reports.

Documents to be submitted.

• Final assessment record sheet
• Summary of Unit and Achievement Qualification Sheet
• Internal Verifiers reports
• External Verifier’s report