Corporate Communications Officer (MCG/IE 4)

Job Purpose

Under the general direction of the Corporate Communications Manager, the incumbent is responsible for supporting the implementation of communication strategies and initiatives to increase awareness of the Ministry’s policies, programmes and projects, enhance the Ministry’s public image and increase stakeholder engagement. 

Key Responsibilities

Management/Administrative: 

• Represents the Branch at events, workshops, committees and conferences, as necessary;
• Drafts communication and communication crisis strategies; 
• Designs and publishes promotional materials for the Ministry; 
• Generates routine and ad-hoc reports, as necessary; 
• Prepares monthly, quarterly and annual reports; 
• Develops Individual Work Plans. 

Technical/Professional: 

• Supports the implementation of corporate communication strategies, including campaigns, activities and internal events, in alignment with the Ministry’s objectives; 
• Drafts communication strategies to convey key messages and objectives to target audiences; 
• Recommends proposals for integrating communication strategies into both current and proposed policies, programmes, and projects within the Ministry; 
• Identifies gaps in implemented and proposed strategies and recommends solutions; 
• Conducts assessment of communication needs, and identifies emerging trends and requirements to inform strategic communication planning; 
• Conducts research, captures and analyses data, metrics and insights to inform decision making; 
• Promotes the Ministry’s policies, programmes and initiatives through various channels to increase awareness; 
• Ensures brand consistency is maintained across all communication materials and initiatives; 
• Develops initiatives to engage with communities and key stakeholders; 
• Prepares newsletters, brochures, presentations and other promotional materials for approval, in alignment with the Ministry’s brand guidelines and communication plan. 
• Designs and publishes the Ministry’s newsletter and other internal materials, to ensure the proper dissemination of information to staff members and stakeholders; 
• Assists in the planning and execution of public events, conferences and forums, to promote the Ministry’s initiatives and programmes. 
• Contributes to the development and implementation of crisis communication and risk communication plans and strategies, to mitigate and manage reputational risks. 
• Assists in identifying new strategies to communicate and disseminate information, policies, procedures and programmes to members of staff, and the Ministry’s Departments and Agencies; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills, and Competencies

Core: 

• Excellent oral and written communication skills; 
• Creative thinking; 
• Critical thinking skills; 
• Good problem-solving skills; 
• Team-Oriented; 
• Strong interpersonal skills; 
• Good organizational and time management skills; 
• Adaptability; 
• Flexibility; 
• Commitment to maintaining brand consistency and integrity across all communication channels. 

Technical: 

• Proficiency in developing and implementing communication strategies;
• Proficiency in speech writing; 
• Knowledge of media relations, crisis communication, risk management and public relations principles; 
• Familiarity with communication tools and platforms; 
• Ability to conduct needs assessment and analyze data; 
• Skills in writing, editing and design; 
• Strong knowledge in the use of Microsoft Office and Adobe Suite and other relevant computer applications and systems; 
• Knowledge of web publishing; and 
• Ability to utilize AI platforms to generate content. 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Public Relations, Communications, Journalism, or any related field;
• Two (2) years of related work experience.

Please note that only shortlisted applicants will be contacted.