Communications Manager (MCG/IE 5)

Job Purpose

Under the general direction of the Senior Director, Corporate Communications and Public Relations, the Communications Manager, is responsible for assisting in the efficient delivery of the Ministry's communications strategy and programmes. This includes co-ordinating and developing publications and speeches; and the management of MSETT’s Web presence and social media platforms. 

Key Responsibilities

• Management/Administrative: 
• Develops Individual Work Plans based on alignment with the overall plan for the Section;
• Participates in meetings, seminars, workshops and conferences, as required;
• Prepares reports and programme documents, as required; 
• Prepares and delivers presentations, as needed. 

Technical/Professional: 

• Assists in the development and delivery of the MSET’s media and communications strategies; 
• Analyzes requirements and proposals on ways to integrate advocacy and communication strategies into all aspects of the MSETT’s policies, programmes and projects;
• Assists in the definition, implementation and evaluation of an Integrated Communication Plan for the MSETT that builds awareness of the organization’s Mandate and Vision;
• Prepares and conducts communication needs assessments for the MSETT Divisions, projects and programmes; 
• Creates, implements and maintains effective branding strategies and standards for the MSETT; 
• Devises, implements, and maintains an effective web presence for the MSETT in partnership with the MIS Branch; 
• Formulates, implements, and maintains rewarding and efficient search engine optimization and search engine marketing strategies to enhance the MSETT’s searchability; 
• Devises, implements and maintains engaging social media strategies for the MSETT;
• Assists in the research and crafting of speeches and presentations for the Minister, PS, CTDs and senior executives in support of the core functions of the MSETT;
• Designs and publishes a MSETT’s e-newsletter containing relevant news and pictures from across the organisation, including its Departments and Agencies; 
• Devises, implements and maintains an effective and efficient print publication strategy, including the establishment of Editorial Committee; 
• Designs and prints/publishes appropriate promotional items such as brochures, graphics, videos, slide shows, booths, and more, to aid with events, etc.; 
• Captures and maintains an archive of marketable digital imagery including high quality MSETT logos and graphics, and photography and videography of ministry operations, assets and employees; 
• Devises, implements and maintains an effective internal marketing campaign for employees of the MSETT; 
• Assists in the planning of MSETT’s community events as directed by the PS, Chief Technical Director, Corporate Services or other senior executives; 
• Collaborates with appropriate Corporate Executive Managers and Senior Divisional marketing managers to ensure continuous improvement, and to ensure that adjustments to strategy are made, as needed, and in a timely fashion; 
• Keeps informed of developments in the Corporate Communications and Government Management to support the Ministry operating with initiative and innovation;
• Provides internal and external feedback on the impact of the Ministry’s policies and programmes; 
• Develops and implements effective communication strategies to sensitize staff about policy decisions, activities and developments within the Ministry; 
• Provides support with arrangements for press briefings, receptions, conferences and other special events on behalf of the Ministry; 
• Attends meetings and prepares reports; 
• Produces special publications on behalf of the Ministry such as Annual Reports, feature articles and advertisements; 
• Establishes and maintains effective working relationships with representatives of the media; 
• Manages internal communication channels; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Excellent written and oral communication skills 
• Excellent customer and quality focus 
• Excellent interpersonal skills 
• Excellent leadership and management skills 
• Excellent time management skills 
• Excellent planning and organizing skills 
• Ability to use own initiative 
• Teamwork and co-operation 

Technical/Functional: 

• Good knowledge of the media and communication landscape 
• Excellent knowledge of communication programme planning and communication media
• Good knowledge of communication strategies and techniques 
• Excellent knowledge of Customer Services principles and techniques 
• Excellent knowledge of the Ministry’s policies and procedures 
• Good understanding of the machinery of Government, political processes and the requirements of Ministers and other officials 
• Knowledge of computer applications and in the use of visual and other presentation aids;
• Ability to simplify information for media and other audiences 
• Experience in the use of standard computer applications 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Media/Communication Studies, Mass Communication, Public Relations or a related discipline; 
• Four (4) years’ experience in a Media and communications environment.

Special Conditions Associated with the Job

• The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions;
• May be required to travel locally and overseas to attend conferences, seminars and meetings.

Please note that only shortlisted applicants will be contacted.