Benefits Administration Officer

Key Responsibilities

Management/Administrative: 

• Participates in the development of the Division’s Corporate/Operational Plans, Budget and Individual Work Plans; 
• Prepares reports to Manager and other relevant stakeholders; 
• Represents NEPA at meetings, conferences, workshops and seminars;
• Prepares reports and project documents as required; 
• Prepares and delivers Benefits Administration presentations as needed;
• Supports and maintains customer service principles, standards and measurements. 

Technical/Professional: 

• Processes requests for various categories of leave such as: sick, departmental, vacation, study, special, maternity and day release; 
• Calculates and updates employee leave records for example: sick, departmental, vacation, study, special, maternity and day release; 
• Receives and analyses Attendance Reports for each Division of NEPA to aid the updating and maintenance of master records; 
• Provides reports on leave/other benefits statistics and updates for each Division of NEPA on a periodic basis, to guide the Human Resource Planning processes; 
• Processes requests for seniority allowance, incentives and increments resulting from achieving the required time period and satisfactory Performance Management and Evaluation System score; 
• Conducts research on matters relating to leave/benefits administration to solve anomalies or discrepancies highlighted by various stakeholders (employee, supervisor, etc.);
• Updates, maintains and reports on the service records of employees in NEPA and its key stakeholders to assist with the pension/retirement processes; 
• Prepares for processing, updates and maintains employee benefits mechanisms i.e. Group Health and Life Schemes, Motor Vehicle Concession, Staff Loans, Lunch Subsidy and related matters; 
• Processes salary adjustment in accordance with established compensation protocols and MoFPS directives resulting from reclassifications, head of agreement and related matters;
• Provides tangible and intangible benefits administration literacy to staff, especially around explaining compensation packages and allowances; 
• Liaises with the SHRMD, MoFPS, on all leave and general benefits policies and operations; 
• Participates in and supports the general wellbeing processes for NEPA;
• Supports senior executives in the provision of leave and general benefits advisory/training for managers and employees, as required; 
• Remains aware of relevant innovation and industry trends and issues and implements relevant changes to the workplace, to ensure NEPA achieves best practice and strategic objectives. 

Human Resource: 

• Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and organization’s goals;
• Assists with the preparation of, and conducts presentations on role of Division/Unit for the Orientation and Onboarding programme;
• The incumbent may, from time to time, be assigned duties not specifically outlined within the Job Description, but are within the capacity, qualifications and experience normally expected from a person occupying this position. 

Required Knowledge, Skills and Competencies

• Knowledge of the principles of administrative management 
• Knowledge of Human Resource Management principles and practices
• Working knowledge of the Public Service Regulations 
• Functional knowledge of leave processing 
• Excellent presentation skills 
• Working knowledge of statutes, legislation, regulations, policies and procedures administered by the SHRMD and Office of the Services Commissions 
• Proficiency in Microsoft Office suite and other programme applications appropriate to assigned responsibilities 
• Ability to work independently and make sound and reasoned decisions
• Functional knowledge of leave processing and other benefits administration 

Minimum Required Qualification and Experience

• Associate Degree in Human Resource Management, Management Studies, Public/Business Administration, or related social sciences; 
• Two (2) years’ experience in a Human Resource Management environment;

OR 

• NVQJ Level 3 in Human Resource Development/Management, Public Sector Management, Public/Business Administration, or a related discipline; 
• Two (2) years’ experience in a Human Resource Management environment. 

Special Conditions Associated with the Job

• The work environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. May be required to travel locally to attend conferences, seminars, site visits and meetings. 

Please note that only shortlisted applicants will be contacted.