The Finance Director ensures financial controls, audits, and cash management, oversees inventory accuracy, handles guest financial issues, mentors staff, ensures compliance with policies, and fosters communication across departments.

The Food & Beverage Director oversees guest satisfaction, monitors service quality, resolves issues, ensures operational efficiency, drives a guest-centric culture, manages revenue programs, and conducts performance appraisals for the team.

The Restaurant Manager drives guest engagement, oversees dining operations, ensures service excellence, addresses feedback, manages training, and integrates MedallionClass products to enhance the guest experience and optimize team performance.

The Assistant Restaurant Manager promotes service excellence, manages dining operations, ensures guest satisfaction, handles feedback and recovery, supports team training, and assists with staffing, scheduling, and performance evaluations.